Case studies/Automotive

LLM for parking-ticket appeal automation

We automated a manual, time-consuming appeals process - a bot that advises ticket-holders and decides appeals against local rules.

LLMConversational AIAutomation
// The challenge

Where it started.

Our UK-based client needed to automate the manual, time-consuming process of reviewing and approving or rejecting parking-ticket appeals.

// Our approach
  1. 01

    Built an automated bot that talks to the parking-ticket holder.

  2. 02

    Advised holders on local parking regulations across 60 UK regions.

  3. 03

    Decided appeals using the decision tree for each specific location.

  4. 04

    Removed the manual review bottleneck from the process.

// The outcome

What it delivered.

60
UK regions covered
auto
appeal decisions
instant
guidance

Appeals reviewed and decided automatically.

Consistent advice across all 60 UK regions.

A slow manual process turned into an instant one.

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// Your move

Cross the divide. Own your AI.

From pilot to production in weeks - tuned to your business, deployed in your cloud, owned by you. Let’s talk about the project on your desk.